Clony Voice
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Privacy Policy

This Privacy Policy explains how Clony Voice handles personal data connected to the website, checkout, account area, download delivery, and customer support.

1. Scope

This policy applies to the public website, Stripe checkout flow, account area, login emails, download delivery, and support exchanges. The desktop app itself is designed for local generation on your Windows machine.

Voice samples, generated audio, and local projects remain on your machine by default unless you deliberately send files to us for support.

2. Data we collect

  • Identity and contact data: name, email address, billing email, and account credentials.
  • Purchase and license data: order status, payment reference, referral attribution, license keys, machine activations, and download token history.
  • Support data: messages sent through the contact form and related troubleshooting details you choose to share.
  • Technical and security data: IP address, browser data, fraud prevention signals, rate-limit logs, and anti-bot checks.
  • Analytics and consent data: cookie preferences and website traffic data when analytics consent is granted.

3. Why we use this data

  • To create and secure your account, process payment, issue licenses, and provide access to downloads.
  • To answer support requests and maintain service quality.
  • To detect fraud, abuse, unauthorized activations, and malicious traffic.
  • To measure website performance and improve conversion paths when analytics consent is granted.
  • To comply with tax, accounting, and legal obligations.

4. Third-party processors

We rely on third-party services that process limited data on our behalf or as independent processors: Stripe for payment processing, Google Analytics for website analytics when consent is granted, and Cloudflare Turnstile for anti-bot protection on forms.

We may also use hosting, email delivery, and infrastructure providers necessary to operate the website, login emails, and download services.

5. Retention and security

We keep account, billing, and license records for as long as needed to operate the service, resolve disputes, enforce agreements, and satisfy legal or accounting requirements. Contact messages and security logs are kept only for the period reasonably necessary for support and abuse prevention.

We use reasonable technical and organizational safeguards, but no service can guarantee absolute security.

6. Your rights

Depending on the law that applies to you, you may request access, correction, deletion, restriction, objection, or portability for your personal data. You may also withdraw analytics consent at any time through the cookie settings link.

To make a request, use the contact page from this website and include enough information for us to identify your account safely.

7. Policy updates

We may update this policy when the product, payment flow, or legal requirements change. The latest public version is always the one published on this page.

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